Verizon Outage Disrupts Service in Major U.S. Cities
Verizon outage disrupted wireless voice and data across major U.S. cities; traders may reprice resilience and boost hedging around carrier risk.
KEY TAKEAWAYS
- Downdetector reports peaked around 172,980 during the outage.
- Outage disrupted wireless voice and data in major cities including New York, Los Angeles, Chicago and Boston.
- Verizon confirmed engineers were engaged and a prior Jan. 12 outage affected tens of thousands.
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Verizon Communications (VZ) said on Jan. 14 that a nationwide outage disrupted wireless voice and data for thousands of customers in major U.S. cities, with engineers working to identify and resolve the issue quickly.
Outage Scale, Timing, and Impact
The outage on Jan. 14 affected wireless voice and data services nationwide, with the heaviest concentration of reports in the eastern U.S. Downdetector, a service tracking outages, showed reports peaking at about 172,980 around 12:30 p.m. ET before declining to 120,628 by 1:22 p.m. ET. An earlier spike registered roughly 115,000 reports at about 9:30 a.m. PT.
Users in New York, Los Angeles, Chicago, Boston, Washington, D.C., Seattle, and Miami reported interrupted service. Verizon’s online status page also experienced disruptions as traffic surged from customers seeking updates.
Verizon’s Response and Related Outages
Verizon confirmed the network outage on social media, stating that engineers were engaged and working to resolve the problem quickly. A separate outage on Jan. 12 affected tens of thousands of customers, providing a recent precedent.
Smaller spikes in outage reports appeared for AT&T and T-Mobile during the same period, though any connection to Verizon’s disruption was unclear.
